Gökhan Engin
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Recent activity by Gökhan Engin-
Can I get a refund if the price has changed since I ordered it?
As a business we're constantly changing our prices due to fashion trends, sales demand and other various reasons. This does unfortunately mean that if the price has changed since you've ordered, we...
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Can I use more than one promotional code on my order?
Some orders can be used with multiple discount codes however the majority of discounts are not for multi use. If you have any further questions, please contact our Customer Service Department.
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How do I find out what ingredients are in your products?
We try and feature this on all products that include ingredients, if we have missed any or you would like more information please contact our Customer Service team with the product name for further...
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Do you offer student discount?
Yes, we do. If you’re a UK customer, we offer 20% student discount via Student Beans, for more information please see our Student Beans page: https://www.{Company}london.com/pages/student-discount....
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Can I return a personalised item?
No, unfortunately once an item has been personalised this makes it non-returnable. If you have any further issues please contact our Customer Service Department.
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Do you offer NHS discount?
{Company} are currently offering 25% off everything (subject to T&Cs) through Blue Light Card, the discount service for the UK’s Emergency Services and NHS. Please head to the closed group website ...
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What should I do if my refund is incorrect?
Please contact our Customer Service team if your return appears to be incorrect. Please note that we will refund you the amount paid, please check your original order confirmation to check if disc...
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I forgot to include my returns note in my return, what can I do?
Please contact our Customer Service team with your name and order number so we can keep track of your order when it returns back to our Warehouse.
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Will my original postage costs be refunded?
Postage costs will only be refunded if your entire order is damaged or faulty.
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I purchased a {Company} item from another retailer, but it is faulty. What do I do?
We work with a number of third-party retailers who stock our items and any purchases made in these stores or concessions are subject to the store’s own returns policy.As we have no record of the tr...