Gökhan Engin

If you are in the UK and have not received your order within the allotted delivery time frame, please contact our Customer Service team within 21 days of the date on which you ordered the products....

Yes, please bring your order confirmation email and the product to one of our stores within 30 days of receipt.  

Yes, on certain products we do offer a 6 month warranty from the date you placed your order. This applies to our phone chargers, headphones and portable chargers. For all branded items, including I...

We try as hard as possible to ensure you won't receive an incorrect item, however very occasionally this may happen. If you're a UK or International customer, please contact our Customer Service te...

If you receive your order and an item is missing, please check your emails or junk emails to see if you’ve received an out of stock notice from us. If you haven’t received this, please contact our ...

Yes, you can return items bought with a gift card, however you will be refunded back onto your original {Company} gift card.     

We work hard at trying to ensure all products created by {Company} are as cruelty free as possible. The majority of our beauty products are vegan & vegetarian, if something is not we will clearly s...

With Klarna, you only pay for what you keep. If you return some of or all of your order, Klarna will update your statement as soon as the online store processes your return. For example, if you ord...

Hell no! We prize ourselves on being completely fur free, so any fur items you see on our site are faux fur only!    

Firstly, please check that you’re entering the discount code exactly as it appears (case sensitive) and check that the code is still in date and has not expired. Secondly, please check the T&Cs of ...