Gökhan Engin

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Recent activity by Gökhan Engin Recent activity Votes
  • Is my personal information kept private?

    Yes, in accordance with the new and updated data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.

  • Can I exchange an item?

    Yes, you can. Simply include a note in your parcel and request which item(s) you would like to exchange for. If you’ve requested an exchange, this will be shipped out to you and will arrive within ...

  • Can I track the status of my order?

    Yes, you can. Along with your order confirmation, once your order has been shipped, a UK tracking number will be sent over to you so you can track your order, we currently ship with Evri and you ca...

  • Why can't I find an item that I've seen advertised?

    We try to only advertise products available on site at that time, however sometimes this isn’t always possible – if there is something you see advertised and it isn’t in stock yet please keep your ...

  • Where is my order confirmation?

    Once you have placed an order, you should receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your spa...

  • How can I remove my personal information from your database?

    If you would like all information regarding yourself removed from our {Company} database, please contact our Customer Service team with your email address. 

  • How do I purchase a gift card?

    Our gift cards can be purchased in-store and online. To purchase one online you simply add it into your basket like you would a normal product. Once you’ve completed at checkout you will receive an...

  • Where is my refund/exchange?

    Returns can take up to 14 working days to reach us, once processed by our Returns team, depending on your card issuer your refund will land in your account within 5 working days for UK orders, and ...

  • What happens if nobody is in when my order is delivered?

    Evri UK order As we currently ship with Evri, they state that your courier will make three attempts to deliver your parcel or alternatively may leave your parcel in a safe place that is convenient...

  • Is your packaging recyclable?

    Yes, our current mailing bags are made from 100% recycled materials & are 100% recyclable. We’re currently working on our phone case molds and packaging to make them 100% recyclable too.