Gökhan Engin

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  • How do I reset my password?

    If you can't remember your password, we'll need to reset that for you. Simply click here to change it.

  • How does pay later with Klarna work?

    To read more on how Klarna works please see our Klarna page here.     

  • What items are Non-returnable?

    For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear, lingerie & sexual wellness. Personalised items are non-returnable / non-refundable. Gift ...

  • How does your UK next day delivery service work?

    If you order with us before 3pm Monday-Friday, you can expect your order to be delivered to you the next working day. For example, if you order before 3pm on Monday for next day delivery, your orde...

  • How can I find out if you'll be getting a restock of a product I want?

    Due to high demand, some of the items on our website do sell out very quickly. We do include the option to sign up for back in stock email notifications on all of our sold out products.   Simply go...

  • Can I amend my order once it has been placed?

    Once you have placed an order with us our Warehouse team work hard to make sure we are promptly starting to pack and process your order, therefore once you are charged we are unable to interfere wi...

  • How can I access my wish list?

    To access your wish list, please make sure you are logged in and then click this link here.

  • What currencies can I use?

    We currently have multiple currencies avaliable on site for you to pay in, these include Great British Pound, Euro, United States Dollar, Australian Dollar, Canadian Dollar, Singapore Dollar, New Z...

  • Can I return a personalised product?

    All sales on personalised products are final and cannot be returned as they’re bespoke products made to order.

  • What can I do if my order is going to the wrong address?

    Please take extra care when entering your shipping instructions at checkout, once an order has been placed, we only have a short space of time in which to amend an address and sadly, if your parcel...